Request services

Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.

Create your account

Household bins and bags

Purple sacks - Please note, if you have used your annual allocation of purple rubbish sacks, you will receive your next delivery in February 2020. In the meantime, we will collect general rubbish in non-purple rubbish sacks on your collection day, up to a maximum of 4 rubbish sacks per household.

Request a smaller or larger bin

Request a replacement bin or to have your bin repaired

Litter and street cleaning

Request a litter bin to be installed

Request equipment for a litter picking event

Special waste collection

Request to set up an assisted collection (for residents who struggle to put their bins our themselves)

Request to have your clinical waste (medical waste) collected


Textile sack request


Waste assessment for new development

Request a visit to decide what bins are needed for your new development