Request a Replacement Bin or Bin Repair

Due to high demand, we are currently experiencing delays in all container deliveries. If you are expecting delivery of a new or replacement waste container, we are working to complete deliveries as soon as possible.

Please be aware:

  • The new bin you receive is likely to be 'pre-loved', a previously used container that has been refurbished.
  • The standard size of a refuse bin is now 180 litres. If you have an old style 240 litre refuse bin it will be replaced with a 180 litre bin.
  • Depending on the circumstances of your request, you may incur a charge.
  • If your bin is damaged we will only replace it if it is no longer usable. We will need to check the damaged bin so you will need to leave it outside your property.