Reported service problems

Collections update

New collection vehicles

Please be advised that new, dedicated waste collection vehicles are collecting general rubbish and food recycling separately. This means your rubbish and food recycling will be collected at different times on your collection day. Please do not report a missed collection until the end of your collection day.

Wednesday 14 April

Due to a vehicle breakdown, there will be a delay to collections in Sibleys Rise, South Heath.  Please leave all containers/bags presented.  These will be collected first thing tomorrow (Thursday 15 April).

We apologise for any inconvenience.


The following roads were inaccessible for our vehicles today to complete a collection. For roads that were blocked due to parked vehicles, please ensure there is clear access for our waste vehicles on collection day.

These roads will be reattempted tomorrow (Thursday 15 April). 

  • The Hill, Winchmore Hill - Due to roadworks
  • Pondwick, Winchmore Hill - Due to roadworks
  • Highmoor Cottages, Little Missenden - Due to parked cars (Recycling to complete)
  • Greenwood Close, Seer Green - Due to parked vehicles (STILL NO ACCESS from Mon 12/4)
  • Potkiln Lane, Seer Green - Due to roadworks (STILL NO ACCESS from Mon 12/4)
  • Village Road, Chenies - Due to roadworks (STILL NO ACCESS from Sat 10/4)
  • Chenies Road, Chenies - Due to roadworks (STILL NO ACCESS from Sat 10/4)


Report a missed bin