Collections for large items

Bulky Waste

Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.

Create your account
 

Pay online

 

Bulky waste collections will resume from Tuesday 12 May.

Please note, due to staff shortages, the service will not be operating at full capacity and slots for collections will be limited.

Following government guidelines on social distancing, our crews will only collect items from the edge of your property boundary. We will not enter any property to collect items. We will not assist in moving items.

To protect our crews, please do not book this service if any persons in your household have diagnosed or suspected Covid-19 symptoms.

Bookings can now be made online or by calling Customer Services on 01494 586 550.

 

Before you book a collection :

Prices

  • 1 - 3 items: £45
  • 4 - 6 items: £90
  • 7 - 9 items: £135

If you are in receipt of income related benefits, a reduced fee is available.

Please note:

  • Your booking cannot be changed once your request has been submitted
  • If a booking is cancelled after 1pm (13.00) on the preceding Friday (or if a bank holiday, the last working day) before the scheduled collection, no refund will be given.
  • You must agree to the Icon for pdf terms and conditions [199.78KB] before paying for the service

Items we collect (further items listed on payment form)

white goods, including:

  • fridge
  • freezer
  • washing machine
  • dishwasher
  • microwave
  • oven

electrical items, including:

  • television
  • computer
  • monitor
  • audio units
  • microwave
  • vacuum cleaner

free standing furniture, including:

  • sideboard
  • dresser
  • coffee table
  • dressing table
  • chest of drawers
  • bedside cabinet
  • dining table (tables and chairs classed as individual items)
  • chair (tables and chairs classed as individual items)
  • beds including mattress, base and headboard (classed as one item)
  • sofa, armchair or three piece suite (classed as one item)
  • carpet/lino (size that can be carried by two people)
  • cot

garden furniture, including;

  • barbeque
  • lawnmower
  • dismantled swing
  • children's plastic toys

Examples of items we do not collect 

  • construction / demolition waste (doors/windows, kitchen cabinets, boilers, concrete/bricks, soil etc.)
  • business waste
  • garden waste
  • hazardous waste
  • gas / oil cylinders
  • pianos