Chargeable garden waste
Garden Waste Service
Our garden waste form is temporarily unavailable as we make some adjustments to our new rounds. Please try again from Tuesday 24 May . All garden waste bins with existing subscriptions, even if they have expired, will be collected until we are able to process applications again.
Cost
The garden waste collection service, for your first bin or bags*, costs £50 per year.
* some households, not suitable for wheeled bins, will be issued with two reusable bags
In addition to your first subscription fee, you may request one further subscription at a cost of £50 per year. This subscription must be made at the same time as your first subscription.
Subscription length
Your subscription will last for 12 months, after which it must be renewed for your service to continue.
You can check when your subscription expires on your customer account.
Subscription permit sticker
After sign up you will receive a subscription permit sticker for each bin you have subscribed to which will display your address to show your household has paid for the garden waste service (allow up to 14 days to arrive).
Apply your sticker to the back of your garden waste bin (handle side) and put the bin out on the next scheduled collection day.
Collection frequency
Collections take place every two weeks, on the same day as your recycling. The garden waste collection service is suspended for two weeks between December and January.
Please note that subscriptions will start 14 days after payment has been received for the service.
Unemptied bin
We will only empty garden waste bins for which a valid subscription has been paid.
We will not empty bins that contain the wrong items, are too heavy to be collected safely or where the garden waste is wedged / frozen.
When will I receive my bin?
Customers who already have a bin should continue to use the bin at their property.
We aim to deliver new bins within 28 days. All efforts will be made to ensure that new customers receive a full 12 months subscription.
Terms and conditions
Please download and read the terms and conditions before subscribing to the service Garden waste terms and conditions (PDF) [187KB]
Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.
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