Chargeable garden waste

Chargeable Garden Waste

Have you created your customer account? It's easy to do and allows you to keep track of requests for Waste and Recycling services.

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Cost

The garden waste collection service, for your first bin or bags*, costs £40 per year.

* some households, not suitable for wheeled bins, will be issued with two reusable bags

In addition to your first subscription fee, you may request one further subscription at a cost of £70 per year.


Subscription length

Subscriptions last 12 months, on a rolling agreement.


Collection frequency

Collections take place every two weeks, on the same day as your recycling. The garden waste collection service is suspended for two weeks between December and January.

Please note that subscriptions will start 14 days after payment has been received for the service.


Unemptied bin

We will only empty garden waste bins for which a valid subscription has been paid.

We will not empty bins that contain the wrong items, are too heavy to be collected safely or where the garden waste is wedged / frozen.

If you think your bin has been missed for none of the above reasons, please report the miss online


When will I receive my bin?

Customers who already have a bin should continue to use the bin at their property.

We aim to deliver new bins within 28 days. All efforts will be made to ensure that new customers receive a full 12 months subscription.


Terms and conditions

Please download and read the terms and conditions before subscribing to the service Icon for pdf Garden waste terms and conditions [193.16KB]


Subscribe

 Pay online