Contact Us

Phone opening hours

Monday - Thursday 8.45am - 5.15pm
Friday 8.45am - 4.45pm

Visitor opening hours

Monday - Thursday 9am - 5pm
Friday 9am  - 4.30pm

location map

Out of Hours Contacts


Contact information for Council Services

ServicesTelephoneEmail Addresses / website links
Automated payment Line *0845 305 2148 
Car parks and Penalty Charge Notice enquiries01494
Benefit Fraud
Building Regulations01895

Building Works

public roads,public pathway disruptions, scaffolding in the road, pot holes,
maintenance of grass verges, tree cutting,hedges public footpaths,
fly tipping

01296 382416Contact Transport for Buckinghamshire form
Building Works - Noise and Dust01494
Building Works - Site Safety and Security0345 300 9923HSE advice form
Bucks Home Choice, Homelessness01494
Business Rates01494
Communications (Public Relations, design and Marketing)01494
Benefits - Housing Benefit and Council Tax Support enquiries01494
Democratic Services
Your Councillors
Electoral Services - register to vote01494
Food, Pests, Nuisance, Smoke, Health & Safety, Health Promotion,
Strategic Environmental Protection
Freedom of information
Communities  contact Communities Team
Community Safety
Media enquiries0771 1040 758
01494 732903
01494 586505
01895 837390
Non Domestic Rates01494

Planning Support new phone operating hours are:
8.45am - 2pm (Monday-Friday)

View Planning Applications

Planning Enforcement

Taxi and Private Hire Licensing all other licenses01494
Waste collection problems
waste management & cleansing services, Street Cleaning
01494 586550Waste and Recycling
General enquiries 01494 729000


* Calls to this number will be charged at 3p per minute plus your standard network charge.

Contact us - online form

Comments, Compliments and Complaints

Customer Services

Customer Services aim to provide an efficient and friendly service to deal with all face to face transactions and reception enquiries, provide the Council's switchboard service and undertake Housing, Revenues and Waste Management telephone enquiries.

Contacts outside of normal office hours


A housing duty officer for homelessness is available during visitor opening hours. When the offices are closed a separate out of hours telephone service is provided for emergency situations - 0207 0936443