Duty Planning Officer
End of duty planning officer service at CDC offices
As part of the Shared Service Review between CDC and SBDC, and in developing the Customer Services model in relation to planning, the planning officer duty service currently operated three mornings a week at King George V House will finish on Friday 1 December 2017.
The service, currently involving the provision of free advice by an officer in person or on the telephone, is to be replaced with other channels of information available on a single planning website. This will provide clear and quality information and encourage customers to self-serve, by the development of online forms and directing customers to online sources of guidance, such as the planning portal. Customers are therefore encouraged to make use of the pre-application advice service (for which there is a schedule of fees payable) should they wish to seek informal advice on schemes which they intend to submit for planning permission.