Contact Us

Switchboard opening hours

Monday - Thursday 8.45am - 5.15pm
Friday 8.45am - 4.45pm

Visitor opening hours

Monday - Thursday 9am - 5pm
Friday 9am  - 4.30pm

location map

Comments, Compliments and Complaints

Contact information for Council Services

Automated payment Line0845 305 2148 
Car parks and Penalty Charge Notice enquiries01494
Building Regulations01895
Building Works - public roads and public pathway disruptions and scaffolding in roads01296 382416Contact Transport for Buckinghamshire form
Building Works - Noise and Dust01494
Building Works - Site Safety and Security0345 300 9923HSE advice form
Bucks Home Choice, Homelessness01494
Business Rates01494
Communications (Public Relations, Website and Marketing)01494
Benefits - Housing Benefit and Council Tax Support enquiries01494
Council Tax 01494
Democratic Services
Your Councillors
Electoral Services - register to vote01494
Food, Pests, Nuisance, Smoke, Health & Safety, Health Promotion, Strategic Environmental Protection01494
Freedom of information01494
Grants, Community Development, Community Safety01494
Media enquiries0771 1040
Non Domestic Rates01494
Planning enquiries, Enforcement
View Planning Applications
Taxi and Private Hire Licensing all other licenses01494
Waste collection problems, waste management & cleansing services, Street Cleaning01494

If you are unsure which section your enquiry relates to use  - 01494 729000
Customer Services will review your enquiry and answer it direct or if necessary refer it to the service section

Customer Services

Customer Services aim to provide an efficient and friendly service to deal with all face to face transactions and reception enquiries, provide the Council's switchboard service and undertake Housing, Revenues and Waste Management telephone enquiries.

Contacts outside of normal office hours


A housing duty officer for homelessness is available during visitor opening hours. When the offices are closed a separate out of hours telephone service is provided for emergency situations - 0207 0936443